alertMasks are mandatory in the terminal. For the latest information on COVID-19 and what we're doing to support safe travel click here.

COVID-19 Travel Update

We’re helping to keep you safe

The WA Government has declared a State of Emergency for Western Australia. For updated details, including State of Emergency Declarations and Directions in response to the COVID-19 coronavirus please visit wa.gov.au. Port Hedland International Airport is open for the transportation of people and freight as defined by the WA Government.

Port Hedland International Airport has actioned measures to support your and our community to help stop the spread. These include;

  • touchless hand sanitiser stations
  • public address system reminders about safe protocols
  • industry collaboration to support workforce travel
  • support airline's travel and wellbeing communications
  • physical distancing markers applied to seating and queuing areas
  • COVID-19 safety signage throughout the terminal
  • extra lounge space, seating and amenities
  • reduced equipment touchpoints and free parking
  • support bus and on-demand provider safe operations
  • digital communications updates
  • electronic sign safety reminders
  • self-check-in kiosks touchpoints are turned off
  • enhanced cleaning protocols
  • hire car kiosks relocated outside of the terminal
  • protective equipment issued to PHIA personnel
  • face mask dispensers


PHIA's priority is the health, wellbeing, safety and security of our people, customers and community.

Our guideline to provide safety to operators, employees, contractors, passengers and customers.

Download our COVID Safe document
Covid PHIA


PHIA Airport Ambassadors

Look out for our dedicated personnel mobilised around the terminal during busy periods. We're all in this together and our Ambassadors are supporting us all to stay safe. Our team are friendly and knowledgeable and will welcome and direct you to follow physical distancing, hygiene and safe travel protocols to prevent the spread of COVID-19.

Let us know if you have any questions or concerns, we welcome your feedback..


Health updates

For more information, visit the following Australian Government Department of Health websites:

Coronavirus (COVID-19) health alert Healthy WA COVID-19 information